Return & Refund Policy

We want you to love your order. If something isn't right, we'll make it right.

Damaged, faulty or wrong item

If your item arrives damaged, stops working because of a defect, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo or short video of the problem. We'll send you a free replacement or give you a full refund – you won't pay anything to return it.

Changed your mind?

You can return unused items in their original packaging within 30 days of delivery. Please contact us first and we'll send you the return address and instructions. Return shipping for change-of-mind returns is paid by the customer. Once we receive and check the item, we'll refund you.

Refunds

Approved refunds go back to your original payment method within 5–10 business days. Your bank may take a few extra days to show it.

Cancellations

Need to cancel? Contact us within 12 hours of placing your order. Once an order has been processed or shipped, it can't be cancelled, but you can return it under this policy.

How to start a return

Send us a message on our Contact page with your order number. We'll reply within 1–2 business days.