Orders are processed within 1–3 business days and most arrive within 2–3 weeks. Delivery can take longer during holidays or because of customs delays.

Yes. Every order ships free, with no minimum spend.

Once your order ships, we'll email you a tracking number. Enter it on our Track Order page.

Contact us within 30 days of delivery with your order number and a photo or short video. We'll send a free replacement or give you a full refund.

Yes – unused items in their original packaging can be returned within 30 days of delivery. Contact us first for return instructions. Return shipping for change-of-mind returns is paid by the customer.

Contact us within 12 hours of placing your order. After it has been processed, we can't change it, but you can still return it.

All available payment methods are shown at checkout. Payments are encrypted and processed securely through Shopify.

No. They're USB powered, so you can plug them into a phone charger, laptop or power bank. The remote needs a small battery, which isn't included.

Style 1 runs for about 15–25 minutes per charge and recharges in 3–4 hours using the included USB cable.

Send us a message on our Contact page. We reply within 1–2 business days.